Community Services - First Community Health & Care

Community Services - First Community Health & Care 2024-05-30 Person 5 5 0

Very efficient treatment of my problem

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Community Services - First Community Health & Care 2024-05-29 Person 5 5 0

During what was an extremely traumatic experience for me I was treated with such kindness and compassion. I was given completely honest information by Laura and felt able to put my trust in her. Following the treatment given by her I am recovered to the point of being able to think about returning to work.

Nothing.

Community Services - First Community Health & Care 2024-05-28 Person 5 5 0

Adrian has been amazing

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Community Services - First Community Health & Care 2024-05-28 Person 5 5 0

I’d like to take this opportunity to thank each and every one of the wonderful District Nurses who looked after my husband in the many years he was unwell and then most recently before and after his passing on 23rd April 2024. All, whose names I cannot remember, who visited him over the years and always treated him with kindness, compassion and respect. In particular, Elena and Moni, who used to visit regularly to take bloods. However, extra special thanks go to the team of District Nurses who helped care for him in his final days - Karen, Holly and Emma and the two District Nurses who came to verify his death. Karen in particular was like a rock of calm efficiently and effectively not only settling and caring for my husband’s needs but also mine and my stepdaughter. We felt ‘heard’ and supported. When I look back on those three days whilst my husband declined I have a great sense of calm and peace even though there was a sea of people coming and going – including the ambulance crews, the out of hours doctor, our own GP, St Catherine’s Hospice manager and carers. I know this was because Karen was there calmly ‘steering the ship’ so to speak! It was our greatest wish that my husband would be able to end his life peacefully and with dignity here at home. It was a special, calm, almost serene experience only made possible by Karen and the team and for that we will be eternally grateful.

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Community Services - First Community Health & Care 2024-05-24 Person 5 5 0

No queue, lovely setting, welcoming staff, toys for the children, quick and prompt. Very warm and friendly and helpful advice.

Nothing at all.

Community Services - First Community Health & Care 2024-05-23 Person 5 5 0

I sent an email last night and received response next day.

Nothing, communication between patient, ms nurse(Jem) and Dr Apostu at East Surrey is paramount, we need to stay in touch and pass on our experiences and advice.

Community Services - First Community Health & Care 2024-05-21 Person 5 5 0

I was seen in the vestibular clinic where I received reassuring advice on exercises and ways to help cope with my symptoms

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Community Services - First Community Health & Care 2024-05-21 Person 5 5 0

They were really helpful and encouraging with lots of useful information

Nothing to improve the service

Community Services - First Community Health & Care 2024-05-21 Person 5 5 0

My concerns for my child was Listened to and actions were taken.

Nothing.

Community Services - First Community Health & Care 2024-05-20 Person 5 5 0

The nurses were extremely kind, patient and understanding . They were calm and put my daughter at ease.

It was a very smooth process.